Privacy Policy
Furbabies' Meal (hereinafter referred to as "the Store") values customer privacy. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you place an order, register as a member, subscribe to our newsletter, or contact us, we may collect the following information:
• Name, phone number, email address
• Delivery address
• Order records and payment information
• Information about your pet (such as breed, weight, dietary habits, etc., used for meal recommendations)
2. How We Use Your Information
The information collected will only be used for the following purposes:
• Processing and delivering your orders
• Providing customer service and answering inquiries
• Improving our products and service quality
• Sending product updates, promotions, or health information (with your consent)
3. Data Protection
The Store takes reasonable measures to protect your information from unauthorized access, disclosure, or modification. All payment transactions are processed through encrypted channels.
4. Information Sharing
The Store will not sell or rent your personal information to third parties. We will not disclose your information externally except in the following circumstances:
• Logistics companies required to fulfill orders (such as SF Express)
• Required by law or government authorities
5. Your Rights
You have the right to access, correct, or delete your personal information at any time, and to opt out of promotional communications. For any requests, please contact us via WhatsApp or email.
6. Cookie Policy
This website uses cookies to improve browsing experience and analyze website traffic. You can disable cookies in your browser settings at any time.
7. Policy Updates
The Store reserves the right to update this Privacy Policy at any time. Updated versions will be published on this website.
If you have any questions about this policy, please contact us via WhatsApp at (852) 6168 0625.
Last Updated: June 2026
